bdjlapp
Privacy Policy

1. Data We Collect

When you use bdjlapp, we may collect the following categories of personal data:

1.1 Registration and Identity Data

When you create a bdjlapp account, we collect the information you provide during the registration process. This includes:

• Full legal name as it appears on your official identity document;
• Date of birth (used to verify that you are aged 18 or above);
• Email address (used for account notifications, security alerts, and support communications);
• Mobile phone number (used for account verification and payment method confirmation);
• Residential address (required for identity verification and regulatory compliance);
• Username and encrypted password.

1.2 Identity Verification Documents

In order to comply with know-your-customer (KYC) requirements and to verify your age, bdjlapp may request copies of official documents. These may include a National Identity Card (NID), passport, or driving licence, as well as proof of address (such as a recent utility bill or bank statement). Where payment verification is required, we may also request confirmation of your bKash, Nagad, or bank account ownership.

1.3 Financial and Transaction Data

bdjlapp records all financial transactions associated with your account, including:

• Deposit amounts, dates, methods, and transaction reference numbers;
• Withdrawal requests, amounts, destination payment method details, and processing status;
• Bonus credits, wagering activity, and promotion participation records;
• Account balance history.

We do not store full payment card numbers. For bKash, Nagad, and Rocket transactions, we record the registered mobile number and transaction ID but do not have access to your mobile financial service PIN or password.

1.4 Technical and Device Data

When you access bdjlapp through a browser or mobile device, we automatically collect certain technical data, including:

• IP address and approximate geographic location (city level);
• Device type, operating system, and browser version;
• Session start and end times, pages visited, and features used;
• Referring URL (the page you were on before visiting bdjlapp).

This technical data is used for fraud detection, security monitoring, platform optimisation, and compliance purposes. It is not used to build behavioural advertising profiles.

1.5 Communications Data

When you contact bdjlapp via live chat, email, or any other support channel, we retain a record of that communication including the content of your messages, attachments you send, and the resolution of your inquiry. This is used for quality assurance, dispute resolution, and compliance record-keeping.

2. How We Use Your Data

bdjlapp processes your personal data for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The following table summarises the primary purposes for which we use your data and the legal basis for each use:

Purpose	Data Used	Legal Basis
Account creation and management	Registration data, identity documents	Contractual necessity
Age and identity verification (KYC)	Identity documents, date of birth	Legal obligation
Processing deposits and withdrawals	Financial and transaction data	Contractual necessity
Fraud prevention and security monitoring	Technical data, transaction data	Legitimate interest
Anti-money laundering (AML) compliance	Transaction data, identity data	Legal obligation
Customer support and dispute resolution	Communications data, account data	Contractual necessity
Platform performance and analytics	Technical data, session data	Legitimate interest
Responsible gaming monitoring	Betting history, session data	Legal obligation / legitimate interest
Service communications (account alerts, security notices)	Email address, phone number	Contractual necessity
Promotional communications (where opted in)	Email address, betting preferences	Consent

2.1 Marketing Communications

bdjlapp will only send you promotional emails or SMS messages about bonuses, new games, cricket betting markets, or other offers if you have explicitly opted in to receive such communications. You may withdraw your marketing consent at any time by updating your notification preferences in your account settings or by contacting support at support@bdjlapp. Withdrawing marketing consent does not affect the lawfulness of processing that took place before withdrawal, nor does it affect transactional and account-related communications which are sent regardless of marketing preferences.

3. Cookies & Tracking Technologies

bdjlapp uses cookies and similar local storage technologies to enable core platform functionality and to understand how players interact with the site. We do not use third-party advertising networks or behavioural retargeting cookies.

3.1 Types of Cookies We Use

Cookie Type	Purpose	Duration
Strictly Necessary	Session management, login authentication, CSRF protection, load balancing	Session / up to 24 hours
Functional	Remembering your language and display preferences, game lobby filters	Up to 12 months
Analytical	Aggregated, anonymised usage statistics to improve platform performance and navigation	Up to 13 months
Security	Fraud detection signals, device fingerprinting for suspicious login detection	Up to 6 months

3.2 Managing Cookies

Strictly necessary cookies cannot be disabled as they are required for the platform to function. You may manage functional and analytical cookies through your browser settings. Please note that disabling certain cookies may affect the quality of your experience on bdjlapp — for example, your login session may not be maintained correctly if session cookies are blocked.

Most modern browsers (Chrome, Firefox, Edge, Safari) allow you to view, manage, and delete cookies through their privacy or settings menus. Instructions for managing cookies are available in your browser's help documentation.

4. Data Sharing & Third Parties

bdjlapp does not sell your personal data. We share your data with third parties only where it is strictly necessary to provide the bdjlapp service or to comply with a legal obligation. The categories of third parties with whom we may share your data are set out below.

4.1 Payment Service Providers

To process your deposits and withdrawals, bdjlapp shares the minimum necessary financial data with payment processors, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and card networks (Visa, Mastercard). These providers receive only the transaction data required to complete the payment and are contractually prohibited from using it for any other purpose.

4.2 Identity Verification Services

Where automated KYC verification is used, bdjlapp may share identity document images and personal details with a third-party identity verification provider. These providers process your data strictly for the purpose of verifying your identity and age on behalf of bdjlapp and are subject to data processing agreements consistent with this Privacy Policy.

4.3 Game Providers

The casino games available on bdjlapp are delivered by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers receive your anonymised player ID and bet data sufficient to run the game session and record the outcome. They do not receive your name, contact details, or payment information directly from bdjlapp.

4.4 Legal and Regulatory Disclosures

bdjlapp may be required by law to disclose personal data to relevant authorities in response to a valid legal request, court order, or regulatory requirement. Where permitted by law, we will notify you of such a disclosure request before complying. Where notification is not legally permissible, we will comply with the disclosure obligation without prior notice.

4.5 No Cross-Border Transfers Without Safeguards

Where any third-party service provider processes your data outside of Bangladesh, bdjlapp takes reasonable steps to ensure that appropriate data protection safeguards are in place, including contractual protections in data processing agreements. We do not transfer your data to jurisdictions with materially inadequate data protection standards without first implementing appropriate safeguards.

5. Data Security

bdjlapp implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:

• 256-bit SSL/TLS encryption for all data in transit between your device and bdjlapp servers;
• AES-256 encryption for sensitive data stored at rest, including identity document images and financial records;
• Strict access controls — only authorised personnel with a legitimate operational need are permitted to access personal data, and all such access is logged and audited;
• Regular internal and external security assessments of platform infrastructure;
• Multi-factor authentication requirements for all administrative access to systems that process personal data;
• Automated fraud detection systems that monitor account activity for signs of unauthorised access or suspicious betting patterns;
• Secure, encrypted backups stored in geographically separated data centres.

5.1 What You Can Do to Help

Security is a shared responsibility. To help protect your bdjlapp account and personal data, we recommend that you:

• Use a strong, unique password for your bdjlapp account that you do not use on any other platform;
• Enable two-factor authentication (2FA) in your account security settings;
• Never share your password or one-time verification codes with anyone, including with individuals claiming to be bdjlapp support staff — our team will never ask for your password;
• Log out of your account when using a shared or public device;
• Contact support@bdjlapp immediately if you suspect your account has been accessed by an unauthorised party.

5.2 Data Breach Notification

In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, bdjlapp will notify affected players without undue delay, and no later than 72 hours after becoming aware of the breach, where this is technically and operationally feasible. Notification will be sent to the email address registered on your account and will describe the nature of the breach, the data affected, and the steps we are taking to mitigate any harm.

6. Data Retention

bdjlapp retains your personal data for as long as is necessary to fulfil the purpose for which it was collected, or for as long as required or permitted by applicable law. Our standard retention periods are as follows:

Data Category	Retention Period	Basis
Account registration data	Duration of account + 5 years after closure	Regulatory / AML compliance
Identity verification documents	Duration of account + 5 years after closure	Legal obligation
Financial and transaction records	Duration of account + 7 years after closure	Financial record-keeping requirements
Betting and gaming history	Duration of account + 3 years after closure	Dispute resolution / responsible gaming
Support communications	3 years from last interaction	Dispute resolution
Technical / session logs	90 days	Security and fraud monitoring
Marketing preferences and consent records	Until withdrawn + 3 years	Consent management

When a retention period expires, the relevant data is securely deleted from bdjlapp systems or irreversibly anonymised so that it can no longer be attributed to any individual player. Anonymised, aggregated data (such as statistical reports on platform usage) may be retained indefinitely as it no longer constitutes personal data.

7. Your Privacy Rights

As a player on bdjlapp, you have a number of rights in relation to your personal data. These rights are described below. To exercise any of these rights, please contact our support team at support@bdjlapp. We will respond to all valid requests within 72 hours where technically and operationally feasible.

7.1 Right to Access

You have the right to request a copy of the personal data bdjlapp holds about you. Upon receiving a verified access request, we will provide you with a summary of the categories of data held, the purposes for which it is processed, and, where feasible, the data itself in a structured, readable format.

7.2 Right to Rectification

If you believe that any personal data bdjlapp holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You can update certain account details directly through your account profile. For corrections to identity or verification data, please contact support with the relevant documentation.

7.3 Right to Erasure

You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where you object to processing based on legitimate interest and we have no overriding grounds to continue. Please note that we may be required to retain certain data for legal or regulatory reasons even after a deletion request — in such cases, we will inform you of the specific legal basis for continued retention.

7.4 Right to Restrict Processing

In certain circumstances — for example, while a dispute about the accuracy of your data is being resolved — you may request that bdjlapp restrict the processing of your personal data to storage only, without active use.

7.5 Right to Object to Marketing

You have an unconditional right to object to the processing of your personal data for direct marketing purposes at any time. If you object, we will stop processing your data for that purpose immediately. You can manage your marketing preferences in your bdjlapp account settings or by contacting support.

7.6 Right to Data Portability

Where bdjlapp processes your personal data by automated means on the basis of your consent or a contractual necessity, you may request a machine-readable copy of your data so that you can transfer it to another service. This right applies to data you have actively provided — such as registration data and account profile information.

8. Policy Updates & Contact

bdjlapp reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, applicable law, or operational requirements. When material changes are made, we will notify registered players by email to the address on file and update the effective date shown at the top of this page.

We encourage you to review this Privacy Policy each time you visit bdjlapp to stay informed about how we protect your personal data. Your continued use of the platform after a policy update constitutes acceptance of the revised Privacy Policy.

8.1 Minor Updates

For minor, non-material clarifications — such as corrections to typographical errors, reformatting of existing content, or addition of explanatory examples that do not change the substance of our data practices — we will update the page without individual player notification. The effective date will be updated to reflect the revision.

8.2 Children's Privacy

bdjlapp is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on bdjlapp, please notify us at support@bdjlapp immediately.

8.3 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or about how bdjlapp handles your personal data, please contact our support team:

• Email: support@bdjlapp (plain text — not a clickable link)
• Subject line for privacy queries: "Privacy Policy Inquiry"
• Response time: within 72 hours for privacy-related requests; under 3 minutes for live chat support
• Support availability: 24 hours a day, 7 days a week, including Bangladesh public holidays